Right to information

Right to Information (RTI) is the Queensland Government's approach to giving the community greater access to information.

The Queensland Government has made a commitment to provide access to information held by the government, unless on balance it is contrary to the public interest to provide that information.

RTI for the Department of Youth Justice is managed by the Department of Child Safety, Youth and Women as part of Machinery of Government changes in 2019. More information about RTI is available on the following websites:

The Department of Child Safety, Youth and Women's RTI factsheet (PDF) explains the approach taken to provide the community with greater access to information.

Information about what to expect as applications are processed, including timeframes and review rights, is provided to prospective applicants in:

Accessing information

Information about our services and business operations is provided in many of our corporate documents, which are available through our publication scheme. We also make available information already released through RTI in a disclosure log.

Publication scheme - published information

Our publication scheme describes and categorises information which is routinely published by our department. In most cases, this information is available online and can be accessed directly from the publication scheme.

Disclosure log - released RTI requests

Our disclosure log provides information of wider public interest that has been released under the Right to Information Act 2009.

Open data

The Queensland Government's Open Data Revolution aims to make as much government data as possible freely available to the public to support the development of innovative soultions and real improvements to the way government services are delivered. We publish datasets on the open data portal.

Administrative release

We make particular information available free of charge through administrative release, including information relating to Forde Redress.

Forde Redress for the Department of Youth Justice is managed by the Department of Child Safety, Youth and Women as part of Machinery of Government changes in 2019.

If you applied for Forde Redress, you or your authorised representative may apply for administrative access to particular documents held on your Forde Redress file and the Redress database. Further information about accessing Forde Redress documents can be found on the Child Safety, Youth and Women website.

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Forde Redress

In May 2007, in response to the recommendations of the Forde Inquiry, the Queensland Government established the $100 million Forde Redress Scheme to acknowledge the abuse or neglect suffered by children placed in Queensland institutions by providing ex-gratia payments to those who were harmed.

Applications for a payment under the scheme opened 1 October 2007 and closed 30 September 2008. More than 10,200 applications were received by the closing date, with over 7,400 applications assessed as eligible for payment under the scheme. The scheme was finalised in June 2010.

If you applied for Forde Redress, you or your authorised representative may apply for administrative access to particular documents held on your Forde Redress file and the Redress database, including:

  • a summary that shows:
    • relevant institution names
    • admission and discharge dates
    • eligible days in out of home care placements
    • notes about whether each placement was verified against our records and whether abuse or neglect occurred in the placement (as determined by the Redress panel), including harm categories and consequences
  • copies of your original application
  • letters confirming the direct credit payment received and level of payment
  • letters specifying the outcome of your application
  • release, discharge and indemnity.

Application process

Redress for the Department of Youth Justice is managed by the Department of Child Safety, Youth and Women as part of Machinery of Government changes in 2019.

For details regarding the application process, please visit the Department of Child Safety, Youth and Women website.

Subpoena and other notices of the court

If a court proceeding is on foot, parties to the proceeding can access our documents via subpoena or other orders of the court (for example, notices of non-party disclosure or notices to produce). Discuss the option of accessing documents via subpoena or similar notice with your legal representative and contact the registry of the relevant court or tribunal to have a notice issued for documents of this department.

Please note that the Department of Child Safety, Youth and Women currently responds to subpoena and other notices to produce on behalf of the Department of Youth Justice. If you are seeking Youth Justice materials, the subpoena must be addressed to the Director-General, Department of Youth Justice. It can be delivered to the Department of Child Safety, Youth and Women Subpoena Team.

Postal address: Department of Child Safety, Youth and Women Locked Bag 3405 BRISBANE Q 4001

Delivery address: 111 George Street BRISBANE Q 4000

Email: subpoena@csyw.qld.gov.au

Hotline: (07) 3097 5603

Fax: (07) 3097 5604

Formal access applications

To access other information, you may need to make a formal application under the Right to Information Act 2009 or the Information Privacy Act 2009 if it relates to your personal information (see applying for information on the Department of Child Safety, Youth and Women website for more information).

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Applying for information

Where the information you require is not available on our publication scheme or disclosure log, you may make an application under the Right to Information Act 2009. Where the information you require is your own personal information, you may make an application under the Information Privacy Act 2009.

We recommend that you contact the Department of Child Safety, Youth and Women prior to lodging a formal application.

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Amending your personal information

If you believe that your personal information in a document held by the department is inaccurate, incomplete, out-of-date or misleading, you should contact the relevant business area within the department and explain why you believe the information should be amended.

If you are not satisfied with the outcome of this process, you can make a formal application to have the information amended.

You can only apply to amend your own personal information, and you must have had access to the information which you believe is inaccurate, incomplete, out of date or misleading. Not all information can be amended, for example a doctor’s expert opinion is unlikely to be amended, even if it was subsequently found to be incorrect. However, if may be possible to include a notation on the file to that effect.

Further information about applying to amend departmental records is available from the Office of the Information Commissioner.

You can also contact the RTI team to discuss your proposed application. 

If you wish to make a formal application to amend your personal information, you can apply online using the Queensland Government's online application form.

You can also apply directly by downloading and completing the information privacy amendment application form and posting it to us (see enquiries and feedback below for contact details).

When applying directly, you should include certified copies of appropriate identification.

We recommend that you contact the Department of Child Safety, Youth and Women before lodging a formal application.

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Enquiries and feedback

If you have any enquiries or feedback regarding RTI, subpoenas or administrative releases please refer to the relevant contact information on the Department of Child Safety, Youth and Women website

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